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CSP Master Services Agreement
This CSP Master Services Agreement is for CSP Partners to use with their Clients. It is an overriding agreement.
The CSP Master Services Agreement provides for separate agreements to be entered into to cover (the attachments listed below are not included with the CSP Master Services Agreement, they are separately available ITagree products):
- supply of Microsoft cloud products;
- supply of managed services; and
- provision of professional services (under a Statement of Work).
The CSP Master Services Agreement is appropriate when you or your clients require or prefer that there is a master services agreement in place as well as agreements for each of the separate components listed above.
The CSP Master Services Agreement establishes the relationship between the CSP Partner and the client and the framework for that relationship, including provisions that apply to all of the separate agreements that may apply (from list above).
Cloud Supply Agreement (under MSA)
This Cloud Supply Agreement is made under the CSP Master Services Agreement.
It is for Microsoft Direct CSP Partners to use with their clients. It is for the supply by the CSP Partner to their client of Microsoft Cloud Products, purchased by the CSP partner from Microsoft.
The Microsoft Cloud Reseller Agreement (and the Microsoft Program Guide) that the Supplier is required to agree to in becoming a Direct CSP Partner, requires that the Supplier includes various provisions in the Supplier’s agreement with the client. This Cloud Supply Agreement includes those provisions.
For Microsoft Cloud Products, the Client is also required to enter into the relevant Microsoft Cloud Agreement with Microsoft and the Cloud Supply Agreement makes this clear.