CSP Indirect Reseller Agreement with Services Appendix (for use by Indirect Providers)

CSP Indirect Reseller Agreement with Services Appendix (for use by Indirect Providers)


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This CSP Indirect Reseller Agreement is for use by CSP Indirect Providers with their Resellers.

The Resellers  purchase Cloud Products through the Indirect Provider’s cloud marketplace. The Indirect Provider may also have cloud products available from other vendors and the agreement also provides for this.

The Reseller purchases cloud products for resale to their respective end customers (and may also purchase for their own use).

The Reseller is required to have a written agreement in place with each Customer, which reflects relevant requirements from the CSP Indirect Reseller Agreement. The Reseller is required to ensure, for example, that the Customer accepts the Microsoft or other third party cloud agreement.  

The Cloud Supply Agreement provides for purchasing and invoicing of cloud products, and includes provisions such as subscription term, renewals and termination.

There are two parts to the Services Appendix (included in this agreement):

Part 1. Support for Customers;

Part 2. Services for Reseller.

All details of the services in the Appendix are to be completed by the Indirect Provider, we provide a framework with headings and guidelines / suggested wording only. 

The Agreement includes an introductory / background section with execution provisions and:

  • a Schedule of summary information;
  • a Services Appendix;
  • terms and conditions.

This agreement is 21 pages long including the cover page.

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