Managed Services Package

Managed Services Package

  • per month, min term 12 months

Subscription details
Here's How It Works:
- Choose the products and delivery schedule that fits your needs

- No obligation, modify or cancel your subscription anytime.

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Contact Us for 1000+ employees

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Monthly Plans


Your Package Includes

  • Standard product updates – updates typically provided on 12 month release cycle
  • Services via email email / phone – call us with queries on how to use the product, what type of information needs to be included in schedules and so on. This is not legal advice, it is use of product information only.
  • Basic configuration (style only)– we apply your company logo and name and contact details into the product. The basic configuration will also be applied to ITC updates made available to you.
  • NTR – a ‘negotiation topics register’ that:
    • identifies issues that could be raised in negotiation by the other party in relation to the particular product agreement (non-exhaustive).
    • provides a standard response as to why the relevant provision is written as it is.
    • provides an alternative provision that could be used.
  • NTR standard updates – updates to the NTR, typically provided on a 12 month release cycle. The updates incorporate feedback from other users of that NTR.
  • Applied configuration (content) – your company-specific provisions incorporated into the product. A maximum of 5 provisions can be included. The applied configuration will also be applied to ITC updates made available to you.
  • Customer requested product updates – request an update to a product and we will prepare and provide that update if it can be standardized and will be useful to other customers (at our discretion)
  • Customer requested product updates – request an update to a product and we will prepare and provide that update if it can be standardized and will be useful to other customers (at our discretion)- NTR updates on request – where an issue being negotiated is not addressed in the NTR, we will update the NTR on request if the issue is likely to be relevant to other users of that NTR (at our discretion)

This Package is in production but is available within 48 hours of request or order.

Access, updates and use of all products in the package.

You will need to sign up to have ongoing access on our site to the products you have purchased and to receive package updates. Sign up at checkout. Our terms and conditions apply.

 

Your package includes:

  •  Managed Services Agreement
  •  Statement of Work 

The Statement of Work is a template form to be used in conjunction with a Master Services Agreement between the Supplier and the Client. The Statement of Work sets out the details for a particular project, including the deliverables, acceptance criteria, personnel, what is 'out of scope', key dates  and pricing and payment information.

     

    You can:

    - download and access all products right up to the last day that you are entitled to receive updates.

    - continue to use the products that you last downloaded indefinitely (but you will only continue to receive updates while you are on an ITC Plan).

    We love receiving your feedback! 

    You are welcome to provide feedback on the products. We take your feedback into account in preparing further updates.

     

      *you must sign up when purchasing a package in order to receive updates

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