Microsoft SAM Engagement - Customer Package

Microsoft SAM Engagement - Customer Package

  • per month, min term 12 months

Subscription details
Here's How It Works:
- Choose the products and delivery schedule that fits your needs

- No obligation, modify or cancel your subscription anytime.

Learn more...

Contact Us for 1000+ employees

Click here for full package details


Monthly Plans


Your Package Includes

  • Standard product updates – updates typically provided on 12 month release cycle
  • Services via email email / phone – call us with queries on how to use the product, what type of information needs to be included in schedules and so on. This is not legal advice, it is use of product information only.
  • Basic configuration (style only)– we apply your company logo and name and contact details into the product. The basic configuration will also be applied to ITC updates made available to you.
  • NTR – a ‘negotiation topics register’ that:
    • identifies issues that could be raised in negotiation by the other party in relation to the particular product agreement (non-exhaustive).
    • provides a standard response as to why the relevant provision is written as it is.
    • provides an alternative provision that could be used.
  • NTR standard updates – updates to the NTR, typically provided on a 12 month release cycle. The updates incorporate feedback from other users of that NTR.
  • Applied configuration (content) – your company-specific provisions incorporated into the product. A maximum of 5 provisions can be included. The applied configuration will also be applied to ITC updates made available to you.
  • Customer requested product updates – request an update to a product and we will prepare and provide that update if it can be standardized and will be useful to other customers (at our discretion)
  • Customer requested product updates – request an update to a product and we will prepare and provide that update if it can be standardized and will be useful to other customers (at our discretion)- NTR updates on request – where an issue being negotiated is not addressed in the NTR, we will update the NTR on request if the issue is likely to be relevant to other users of that NTR (at our discretion)

Please sign up to have ongoing access on our site to the products you have purchased and to receive package updates. Sign up at checkout. Our terms and conditions apply.

Your package includes:

  • SAM Partner LOE (Letter of Engagement) 
  • Statement of Work for Microsoft SAM Engagement
  • SAM Engagement Terms and Conditions

 Description of Products follows:

SAM Partner LOE

This SAM Partner LOE is a letter of engagement framework for Microsoft SAM Engagements.  

Microsoft requires the SAM Partner to provide a letter of engagement (LOE) to customers to sign. The letter of engagement must include certain information. This letter of engagement framework includes sections for you to complete to address that required information. 

Statement of Work for Microsoft SAM Engagement

This Statement of Work for Microsoft SAM Engagements provides a framework for the Statement of Work for Microsoft SAM Engagements.

Microsoft requires that the letter of engagement for Microsoft SAM Engagements includes a Statement of Work. That Statement of Work must include certain information. This statement of work framework includes sections for you to complete to address that required information, as well as additional sections that are likely to be needed. 

The Statement of Work is prepared for use with the SAM Partner LOE. The letter of engagement (LOE) anticipates that the Statement of Work will be attached as schedule 1 and this statement of work is set up as schedule 1.

SAM Engagement Terms and Conditions

These SAM Engagement Terms and Conditions are intended to form part of the SAM Partner LOE, as schedule 3. While not a requirement of Microsoft, it is likely that SAM Partners would want to include terms and conditions in their letters of engagement.

We also offer a GDPR version of this package: Microsoft SAM Engagement - Customer (GDPR Version) Package

X

We'll agree a time to suit you

LinkedIn
[powr-form-builder id=1c081b45_1482196805]