SaaS Add-on End User Package (GDPR Version)

SaaS Add-on End User Package (GDPR Version)

  • per month, min term 12 months

Subscription details
Here's How It Works:
- Choose the products and delivery schedule that fits your needs

- No obligation, modify or cancel your subscription anytime.

Learn more...

Contact Us for 1000+ employees

Click here for full package details


Monthly Plans


Your Package Includes

  • Standard product updates – updates typically provided on 12 month release cycle
  • Services via email email / phone – call us with queries on how to use the product, what type of information needs to be included in schedules and so on. This is not legal advice, it is use of product information only.
  • Basic configuration (style only)– we apply your company logo and name and contact details into the product. The basic configuration will also be applied to ITC updates made available to you.
  • NTR – a ‘negotiation topics register’ that:
    • identifies issues that could be raised in negotiation by the other party in relation to the particular product agreement (non-exhaustive).
    • provides a standard response as to why the relevant provision is written as it is.
    • provides an alternative provision that could be used.
  • NTR standard updates – updates to the NTR, typically provided on a 12 month release cycle. The updates incorporate feedback from other users of that NTR.
  • Applied configuration (content) – your company-specific provisions incorporated into the product. A maximum of 5 provisions can be included. The applied configuration will also be applied to ITC updates made available to you.
  • Customer requested product updates – request an update to a product and we will prepare and provide that update if it can be standardized and will be useful to other customers (at our discretion)
  • Customer requested product updates – request an update to a product and we will prepare and provide that update if it can be standardized and will be useful to other customers (at our discretion)- NTR updates on request – where an issue being negotiated is not addressed in the NTR, we will update the NTR on request if the issue is likely to be relevant to other users of that NTR (at our discretion)

Please sign up to have ongoing access on our site to the products you have purchased and to receive package updates. Sign up at checkout. Our terms and conditions apply.

Your package includes:

  • SaaS Add-on End User Terms (GDPR Version)
  • GDPR & Data Protection Schedule
  • Privacy Policy

Description of Products follows:

SaaS Add-on End User Terms (GDPR Version)

These SaaS End User Terms are for use by ISVs (independent software vendors) providing SaaS as an add-on to a Microsoft product.

The End User Terms include a trial period (which applies only where a trial is available). There is also provision of beta services which can be offered at the Supplier’s discretion.

The End User Terms can be used whether the Supplier (ISV) is selling the SaaS directly, or through authorized partners, or via ‘Purchase Locations’ such as AppSource.

The End User Terms confine the Supplier’s (ISVs) responsibility to provision of the SaaS and the Supplier is not responsible where the Customer’s use of the SaaS is impacted by lack of availability of the Microsoft service or other third party services.

It is intended that the End User Terms will be ‘accepted’ by the Customer (not signed).

Given that the SaaS is an add-on to a Microsoft service, there is no provision for the Supplier to provide a monthly uptime commitment or service credits.

The Supplier (or Authorized Partner or Purchase Location) can include options for various aspects separately by notification or agreement with the customer, prior to purchase. This includes options for plan types.

Support services are limited to reasonable endeavours to assist, following a request made to the Supplier. There are no service levels.  

A GDPR & Data Protection Schedule is also to be attached and this is also separately provided in the SaaS Add-on End User Package (GDPR Version).

GDPR & Data Protection Schedule

This GDPR & Data Protection Schedule is for inclusion as a schedule to the SaaS End User Terms, where the GDPR applies. The ISV is a ‘processor’ in terms of the GDPR. These GDPR provisions can be removed if not applicable. Alternatively contact us for a non-GDPR version. info@itagree.com. Note the GDPR & Data Protection Schedule is 23 pages long including the cover page. Much of the GDPR content is mandatory and cannot be shortened.

Privacy Policy

This is a privacy policy for inclusion on a Supplier’s site. It covers items such as collection of information, types of personal information that are collected, use and disclosure of personal information, third party providers, international transfers and access and correction.

While details need to be included and modified to suit the particular use of this privacy policy, it is important in terms of the GDPR that visitors to your site give consent to the use of their personal data as required by that legislation. This is a matter for the way that the privacy policy is presented on the site.

Special Request
[powr-form-builder id=1c081b45_1482196805]