AWS Services Supply & Managed Service Agreement

  • per month, min term 12 months

Subscription details
Here's How It Works:
- Choose the products and delivery schedule that fits your needs

- No obligation, modify or cancel your subscription anytime.

Learn more...

For supply of AWS Services and supply of a Managed Service.

[#SPLITTER#]

This AWS Cloud Supply and Managed Services Agreement covers:

  • Supply of AWS Services; and
  • Supply of a Managed Service for the Customer’s AWS Services.

It is for use by partners that are authorized to sell AWS Services as part of a solution which includes the partner’s own products or services (in this case, managed services for the AWS Services).

For AWS Services, the Customer is also required to accept the AWS Customer Agreement and this is made clear in the AWS Cloud Supply and Managed Service Agreement.

The Agreement includes an introductory section with execution provisions and:

  • a Schedule of summary information;
  • appendices; and
  • terms and conditions.

The details of the Managed Service and Service Levels (if applicable) are to be completed by the Supplier, we provide guideline headings and wording only. 

The agreement can readily be completed with details of your supply of AWS Services and managed service and modified by you as required. 

  • Standard product updates – updates typically provided on 12 month release cycle
  • Services via email email / phone – call us with queries on how to use the product, what type of information needs to be included in schedules and so on. This is not legal advice, it is use of product information only.
  • Basic configuration (style only)– we apply your company logo and name and contact details into the product. The basic configuration will also be applied to ITC updates made available to you.
  • NTR – a ‘negotiation topics register’ that:
    • identifies issues that could be raised in negotiation by the other party in relation to the particular product agreement (non-exhaustive).
    • provides a standard response as to why the relevant provision is written as it is.
    • provides an alternative provision that could be used.
  • NTR standard updates – updates to the NTR, typically provided on a 12 month release cycle. The updates incorporate feedback from other users of that NTR.
  • Applied configuration (content) – your company-specific provisions incorporated into the product. A maximum of 5 provisions can be included. The applied configuration will also be applied to ITC updates made available to you.
  • Customer requested product updates – request an update to a product and we will prepare and provide that update if it can be standardized and will be useful to other customers (at our discretion)
  • Customer requested product updates – request an update to a product and we will prepare and provide that update if it can be standardized and will be useful to other customers (at our discretion)- NTR updates on request – where an issue being negotiated is not addressed in the NTR, we will update the NTR on request if the issue is likely to be relevant to other users of that NTR (at our discretion)
Special Request
[powr-form-builder id=1c081b45_1482196805]