Backup Service Agreement
Provide your backup services using this Backup Service Agreement. The agreement is based on your customer using a third party backup product, which could be a physical and/or cloud-based product.
You provide regular, recurring backup services for a monthly fee. The services you include will be described by you in the Appendix that is part of the agreement. You can also provide ‘Additional Services’ at hourly rates, where an Incident is raised (for example a data discrepancy or outage).
The agreement is 17 pages when we provide it to you (including the cover page). The agreement includes a background and signing page, a schedule (3 pages), an appendix for details of your services (4 pages) and terms and conditions (8 pages).