Set yourself up for long term relationships. Use this Cloud Supply Agreement which sits under your Master Services Agreement. (Master Services Agreement supplied separately.)
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Set yourself up for long term relationships. Use this Cloud Supply Agreement which sits under your Master Services Agreement. (Master Services Agreement supplied separately.)
Use this Cloud Supply Agreement to:
- Take ownership of the CSP Direct reseller relationship with your customers, help customers to understand your role and also protect yourself:
- Be clear about payment obligations
- Ensure Customer accepts the Microsoft Cloud Agreement
- Establish your limited responsibility in terms of the Microsoft cloud products
- Describe the process for SLA claims, support and your role
- Set a foundation for supply of additional services.
Our customer commitment to revise or replace applies.
