Take ownership of the CSP indirect reseller relationship with your customer, help customers understand and also protect yourself.
For use by CSP Partners with customers.
As a Partner you can:
- Take ownership of the CSP indirect reseller relationship with your customers, help customers to understand your role and also protect yourself:
- Be clear about payment obligations
- Ensure Customer accepts the Microsoft Customer Agreement
- Establish your limited responsibility in terms of the Microsoft cloud products
- Describe the process for SLA claims, support and your role
- A foundation for supply of additional services
Our customer commitment to revise or replace applies here.
