This Managed Services Agreement (general use) is for Microsoft Partners that provide managed services. It provides a generic base agreement and anticipates that service schedules will be attached for the specific managed services to be provided.
This Managed Services Agreement is part of a set of agreements that the CSP partner will need with its clients. The overriding agreement is the CSP Master Services Agreement which anticipates that for ordering and supply of Microsoft Cloud Products, this Supplier Cloud Agreement will be used. (The other agreements include for example the Supplier Cloud Agreement).
We also provide a Managed Services Agreement for provision of managed services in respect of the client's ongoing use of Azure.